RETURN POLICY
30 Day MONEY BACK GUARANTEE - NO RESTOCKING FEES
If you're not satisfied with an item that you purchased from Litedeer Homes, you can return it within 30 days after delivery for a full refund, as long as the item is in its original saleable condition and packaging. Items that have been used or modified in any way may not be returned.
Exclusions to our Free Returns Policy are outlined below.
To return an item, submit your request in writing and send it to support@litedeerhomes.com We will send you a prepaid shipping label and instructions on how to send your item back to us.
The following items may not be returned:
- Products which are eligible for parts under manufacturer warranty;
- Items that have been used or modified in any way.
- Items without the original packaging (including shipping pallet, if applicable).
- Customize order or items.
For a Standard Return Policy applies. We will issue a refund back to your method of payment in the amount of the original order minus inbound and outbound shipping fees, along with any associated fees (missed delivery and/or storage fees, restocking fees, etc).
