Terms of service
You may cancel your order free of charge within 24 hours of the order being placed and as long as the order has not been shipped.
Pre-Ordered & Backordered Items
You may cancel your order at any time up until the day the new inventory arrives at the warehouse. Please note that once the order enters the shipping queue, cancelled orders will be subject to our standard return procedure.
- If your order has been shipped, our standard return procedure applies.
- Refunds will only be issued to the original credit card that you use when placing your order.
To request a cancellation, please email firstname.lastname@example.org